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Cancellation Policy

Please understand that when you book a class you are reserving a seat at the table that cannot otherwise be taken. The nature of a cooking class involves food shopping and preparation for the amount reserved. Late cancellations and no shows are problematic so we have implemented the following cancellation policy to help.

FOR INDIVIDUAL CLASSES

If you cancel at least 10 days before a class, you may:
1.
Transfer full amount of your payment towards another class; or
2. Receive a refund less a $5 service fee per class

If you cancel 9 days or fewer, but at least 48 hours before the start of class, you will:
Receive a school voucher minus a 20% service charge. Credit vouchers can be applied to any classes up to one year from the date of the original purchase. Credit will not be honored without a voucher.

If you cancel 48 hours or fewer before the start of a class or do not show up for class, you will:
Forfeit the full amount of your payment. You may, however, send someone in your place or receive recipes/handouts.

FOR SERIES OR INTENSIVES

If you cancel at least 2 weeks before the first class, you may:
Receive a refund less a $50 service charge.

If you cancel 3-13 days before the start of the first class in the series:
Receive a credit voucher less a 20% service charge.

If you cancel 48 hours or fewer before the start of the first session of a series or do not show up, or withdraw for any reason:
All payment is forfeited. You may, however, send someone in your place or receive recipes/handouts.

REGISTRATION POLICY FOR INDIVIDUAL CLASSES
Full payment is required at the time of registration. You must pay by check or provide a credit card number, expiration date, and CV# by phone.

REGISTRATION POLICY FOR SERIES OR INTENSIVES
Specified downpayment is required at time of registration with check or credit card. Full amount is due upon first class of series.

HEALTHY LIVING KITCHEN PA reserves the right to alter menus as needed or cancel classes as necessary.

INCLEMENT WEATHER CLASS CANCELLATION POLICY –                                                                                                               If the weather is inclement HLK will follow the Lower Dauphin School District guides. If school is cancelled or dismissed early then class will also be cancelled.